📖 Terms & Conditions
Welcome to Pipsprout.
These terms explain how our online store works and the simple guidelines that help us provide a smooth shopping experience for every customer.
By using our website or placing an order, you agree to follow these terms.
1. About Our Store
Pipsprout provides children’s and teen clothing products through our online shopping website.
Our services include:
- Browsing product information and available sizes.
- Placing online orders.
- Receiving order processing and delivery services.
2. Product Information
We make every effort to ensure product descriptions, images, colours and sizing information are presented clearly.
Please note that:
- Colours may appear slightly different depending on your device screen.
- Product measurements may have small variations due to manufacturing processes.
- Product availability may change depending on current stock levels.
3. Orders
When you place an order, please make sure all information provided is accurate, including delivery details and contact information.
Orders are normally reviewed and prepared within 1-2 working days after confirmation.
4. Pricing and Payment
All product prices shown on our website are displayed clearly before checkout.
Customers are responsible for checking their selected products, sizes and order details before completing purchase.
5. Delivery
We provide delivery services according to our Shipping Policy.
- Orders are normally prepared within 1-2 working days.
- Estimated delivery times may vary depending on location and courier conditions.
6. Returns and Exchanges
Returns and exchanges are available according to our Return & Exchange Policy.
Items must meet the required return conditions, including being unused and in suitable condition.
7. Customer Responsibilities
Customers should:
- Provide correct personal and delivery information.
- Review product details before ordering.
- Follow product care instructions after receiving items.
8. Website Use
We aim to keep our website available and easy to use.
However, temporary interruptions may occur due to maintenance, technical updates or circumstances outside our reasonable control.
9. Liability Disclaimer
We take reasonable care to provide accurate product information and reliable services.
However, we cannot be responsible for delays, interruptions or issues caused by events outside our reasonable control, including courier delays, technical problems or unexpected service changes.
10. Changes To These Terms
We may update these Terms & Conditions when our services, website features or business processes change.
Any updated version becomes effective immediately after being published on this webpage.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact our team.
📧 Email:
help@pipsprout.shop
☎ Phone:
020 8134 7629