🚚 Express Shipping Policy
We want every Pipsprout order to arrive safely and smoothly, so we carefully prepare each package before sending it on its way.
Our delivery service is designed to make shopping for children’s and teen clothing simple and enjoyable from checkout to delivery.
1. Shipping Service
We provide delivery services for all eligible orders placed through our website.
2. Delivery Time
Orders are normally prepared within 1-2 working days after successful order confirmation.
After dispatch, delivery usually takes:
- Standard Delivery: approximately 3-5 working days.
- Express Delivery: approximately 1-3 working days where available.
Delivery times may vary slightly depending on location, seasonal demand and courier conditions.
3. Free Shipping
We currently provide free shipping on all orders.
No additional delivery charge will be added during checkout for eligible purchases.
4. Order Tracking
When tracking information is available, we will provide relevant delivery details to help you follow your parcel’s progress.
Please make sure your contact and delivery information is accurate when placing your order.
5. Returns & Exchanges
We want customers to feel comfortable when choosing their items.
If you need to return or exchange an item, your first return or exchange delivery will be covered by us.
Any additional return or exchange delivery requests may be reviewed depending on the circumstances and order details.
6. Delivery Information Accuracy
Customers are responsible for providing correct delivery information when completing an order.
If incorrect details cause delivery delays or additional arrangements, we may need to review the situation individually.
7. Delivery Disclaimer
While we always aim to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed due to circumstances outside our reasonable control, including courier delays, weather conditions or unexpected service interruptions.
Such situations will be handled carefully, and we will provide assistance wherever possible.
8. Contact Us
If you have any questions about your delivery, please contact our team.
📧 Email:
help@pipsprout.shop
☎ Phone:
020 8134 7629